Write to Us  

Warranties




Warranty includes the following services

Silver

A standard Silver one-year warranty is provided for all delaStream products. This warranty includes the following services:

  • Software Updates and Bug Fixes (SMA)
  • Return to Factory for Hardware Repair (parts and labor)
  • Phone Support for Monday - Friday (10:00AM - 6:00PM)

Gold

An extended Gold warranty is available for one year on the following services:

  • Software Updates and Bug Fixes (SMA)
  • Advance Hardware Swap (Next-day)
  • 24 Hour Technical Phone Support (4 hour response)

Platinum

The Platinum warranty offers on-site repair and maintenance for one year on all delaStream products installed in your facility. This warranty provides:

  • On-site Software Updates and Bug Fixes (SMA)
  • On-site Hardware Repair and Maintenance
  • Advance Hardware Swap (Next-day)
  • 24 Hour Technical Phone Support (4 hour response)